Prime Support warranty extended to 6 years
At Laia, we know how important it is to have maximum reliability in your equipment. That's why we have extended our Prime Support warranty to offer you an even more complete and secure service. Now, users of the C-Pro, Broadcaster and Broadcaster Pro and T-Pod product families can access a 6-year extended warranty.
How does the Prime Support warranty work?
- For the cameras of the C-Pro, Broadcaster and Broadcaster Pro families, the warranty extension to 6 years is completely free of charge, provided that the product is registered at this link within two months of purchase.
- For all other products, including t-Pod, Prime Support warranty is available as an additional service at a cost.
Prime Support added value
✔ Priority support in 2 hours
Any RMA (defective product) or DOA (return of product) received through our website will be attended within a maximum of 2 hours during our business hours.
✔ Fast product replacement within 48 hours
If your product needs to be replaced, we guarantee a fast and efficient process. Within a maximum of 48 business hours after receipt of the defective product, you will receive a replacement unit.
✔ Continuous advice with our Help Desk
We provide you with a technical support service through a form on our website, where you can resolve any questions about the use of your equipment.
Why choose Prime Support?
The Prime Support extended warranty not only covers legal issues, but also adds a premium technical and after-sales support service. This allows you to operate with the peace of mind of knowing that you have priority attention and fast solutions in case of any inconvenience.
With Prime Support, you protect your investment and gain access to specialized support designed to optimize the life and performance of your equipment.
How to register?
If you haven't already done so, it's very easy! Just click on this link, complete the registration form and provide your purchase details. Remember that the free 6-year extension for C-Pro, Broadcaster and Broadcaster Pro cameras is only valid if the registration is made within two months of purchase, and for equipment purchased at standard price according to our commercial conditions.
