RMA and DOA at Laia: Technical Guide to the Warranty Process
Why an Integrator Must Master RMA/DOA In an AV installation, a malfunctioning PTZ camera isn’t just a piece of broken equipment—it’s a conference room without video conferencing, a classroom without streaming, or a production without a camera shot. That’s why the sooner the correct support ticket is opened, the sooner the room is back in operation. At Laia, this process […]