A European Company

  • Products

    The most innovative camera for personal use.

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    Warranty

    2-year "Professional Support" for your B&H equipment

    Through the professional IT and AV channel that guarantees an exclusive after-sales service and a 2-year Professional Support warranty, including advanced replacement in case of failure within 48 hours.

  • Solutions

    Office work

    From small to large rooms, from home or wherever you need. Take your company's communication to another level.

    Special education

    Students will follow the classes as if they were in the classroom, achieving a unique educational experience.

    Dedicated for medicine

    Integral solutions dedicated to the healthcare sector achieving a fluid and secure communication.

    Government and public administration

    Increase and improve the quality of service with Laiatech's professional AV solutions.

    All types of events

    NDI®/HX and SRT cameras and control desks for production environments such as TV, radio, churches...

  • Support

    FAQS

    Have a question? Find quick answers to the most common questions about our products and services.

    Manuals and Resources

    Empower yourself with complete information to maximize the value of your experience with our solutions.

    RMA/DOA

    Have you had a problem with our equipment? Fill out an RMA/ DOA here

    Laia Warranty

    Get additional information about our warranties.

    Laia Academy

    Learn about Laia and get the most out of our products and services.

Contact
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Laia Warranty

Enjoy your equipment worry-free with Professional Support and Prime Support.

Prime Support

Warranty and support service included in all products of the Cute, myTeam (except myTeam Planner), Broadcaster and t-Pod families, for 3 years from product purchase (optionally extendable up to 5 years).

In addition to covering legal warranties, Prime Support adds an extra support service, offered by our product and after-sales team.

The extra support service includes the attention within 2 hours (*) of RMA (defective product) and DOA (product return) incidents received via web; the replacement of the product within 48 hours at the latest from its reception; and the resolution of doubts through a help desk always available through a form on our web page.

Prime Support Coverage 3 years >>

 

Professional Support

Warranty service and support included in all products of the Business & Home family and in MyTeam Planner, for 2 years from product purchase.

In addition to covering legal warranties, Professional Support adds an extra support service, offered by our product and after-sales team. 

The extra support service includes the attention within 6 hours (*) of RMA (defective product) and DOA (product return) incidents received via web; the replacement of the product within a maximum of 10 days from its reception; and the resolution of doubts through a help desk always available through a form on our web page.

Professional Support Coverage 2 years >>

 

(*) Monday to Friday working days, from 9:00 a.m. to 8:00 p.m., CET/CEST.

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