A European Company

  • Products

    The most innovative camera for personal use.

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    Warranty

    2-year "Professional Support" for your B&H equipment

    Through the professional IT and AV channel that guarantees an exclusive after-sales service and a 2-year Professional Support warranty, including advanced replacement in case of failure within 48 hours.

  • Solutions

    Office work

    From small to large rooms, from home or wherever you need. Take your company's communication to another level.

    Special education

    Students will follow the classes as if they were in the classroom, achieving a unique educational experience.

    Dedicated for medicine

    Integral solutions dedicated to the healthcare sector achieving a fluid and secure communication.

    Government and public administration

    Increase and improve the quality of service with Laiatech's professional AV solutions.

    All types of events

    NDI®/HX and SRT cameras and control desks for production environments such as TV, radio, churches...

  • Support

    FAQS

    Have a question? Find quick answers to the most common questions about our products and services.

    Manuals and Resources

    Empower yourself with complete information to maximize the value of your experience with our solutions.

    RMA/DOA

    Have you had a problem with our equipment? Fill out an RMA/ DOA here

    Laia Warranty

    Get additional information about our warranties.

    Laia Academy

    Learn about Laia and get the most out of our products and services.

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LAIA SUPPORT

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FAQs
Manuals and resources
RMA/DOA
Prime Support Warranty
Laia Academy
FAQs
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RMA/DOA
Warranty
Laia Academy
Check out the frequently asked questions to see if it helps you solve your question.

As of macOS Sonoma 14.1, cameras and video output devices that do not use modern system extensions will not be available for use unless the legacy configuration is restored. To resolve this, follow the instructions in this document: 

Virtual video output configuration for macOS Sonoma 14.1 or later >>

You must access to Process an RMA/DOA. It is essential to attach the purchase invoice of the equipment along with a detailed description of the failure. You can add a video if you wish. Once received, our support team will contact you to solve the problem.

Executing the PING command on your PC.

First check the IP address of your camera. It