How Laia cameras improved communication with Cubro's customers thanks to their high quality and AI.

Cubro, a pioneer in integrated furniture, revolutionizes the customer experience thanks to Laia's advanced technology, optimizing Design Sessions and bringing customers closer to their dream designs.

Cubro identified the need to improve the interaction with its customers during Design Sessions. The quality of the virtual experience was failing to connect with customers and show detailed materials and finishes. Communication was not clear and effective enough, making it difficult to customize and visualize the details of the integrated furniture. This situation limited the ability to offer a close and personalized service, which is fundamental for Cubro.

improved customer communication

Cubro decided to incorporate the Laia B-Hybrid PC Pro 4K AI cameras to overcome these challenges. The Laia cameras provided exceptional image and video quality, allowing customers to see every detail of their future furniture with precision.

The integrated artificial intelligence technology provided an intelligent approach, ensuring that Design Sessions attendees felt almost as if they were there in person. Installation was straightforward and integrated seamlessly with Cubro's existing systems, significantly improving the quality of communication and customer service.

satisfactory results

Thanks to the implementation of Laia cameras, Cubro was able to overcome its communication challenge, providing a superior visual experience. Customers now enjoy close and personalized attention, feeling that they are face-to-face with the team of designers and architects. This not only improved understanding of designs and materials, but also strengthened customers' confidence and satisfaction with their integrated furniture design process.